Journal

Commentary on typography, branding, product design, and the craft and culture of design.

All Design Culture (2)Branding & Identity (1)Design Systems (1)Product Design (1)UX & Research (1)

10 July 2026

The 5 Qualities of Site-Specific AI Chatbots

Handoff willingness, flexibility, proactivity, emotional responsiveness, and transparency help you build trustworthy AI chatbots that guide users well....

1 min read

UX & ResearchRepost